Frequently asked questions
When do I see my price?
As soon as you submit your measurements. Choose your door style and handle (no account needed), tell us how many, enter one width and one height for each door, then open your free account and press Submit – your fully fitted price appears straight away. Each door is priced on a standard in-stock size we can trim to the finished size of your opening (3 mm clearance each side, 3 mm at the head and 10 mm at the floor; then up to 10 mm off the width and 100 mm off the bottom), with any multi-door saving and old door removal if you chose it. If no stock size fits, we’ll say “one of our surveyors will price this door” and price the rest. Your fitter checks every size on site before we order.
Which days do you fit?
Monday to Saturday at your normal price. Need a Sunday? Tick “Need a Sunday?” when you choose your date – it adds a set charge once for the whole job (not per door), shown before you confirm. We confirm every date with you, Sundays included.
What does the fitting in my fitted price cover?
The fitting included in every fully fitted price covers hanging a new internal door in an existing, sound frame: trimming the door to size (up to 10 mm off the width, at most 5 mm each side, and up to 100 mm off the bottom), fitting hinges, latch or lock and handles, and taking the old door off the hinges. Taking the old door away for skip disposal is an optional extra at £10 per door when you submit. It does not cover new frames or linings, structural changes, difficult access or decorating — these are priced after assessment.
Is fitting included in every door price?
Yes. Every price we show is the fully fitted price for that door – the door, handles, latch, hinges and fitting together – so two identical doors simply cost twice the fitted price (less any multi-door saving).
How do I send you my measurements?
Scan and send from your phone: scan the QR code on your measuring sheet, then measure each door with our guided steps (photo optional). Your sizes go straight to your account. You can print the sheet yourself, or we will post you one free – there is nothing to pay. Then press Submit and you’ll see your fully fitted price straight away.
How do I measure my doors?
Use the Measure My Doors step. Choose your door and how many you need, then measure each door opening once with a tape measure – the opening, not the old door. Take one width across the centre of the frame, inside edge to inside edge, and one height through the centre from the finished floor to the underside of the frame head. A diagram shows where to place the tape, you can name each door (Kitchen, Bedroom 1 and so on), and you can enter millimetres (or inches, which we convert). We pick the smallest stock door that we can trim to the finished size of your opening, and show you the recommended size, for example 762 × 1981 mm. We allow 3 mm clearance each side, 3 mm at the head and 10 mm at the floor, then up to 10 mm off the width of the stock door (at most 5 mm each side) and up to 100 mm off the bottom. If no stock size fits, one of our surveyors will price it. This assumes the frame is reasonably square – if it looks noticeably uneven, tell us and the fitter will check it. Your fitter checks every size before we order. Send us a photo of your doorway with our A4 sheet and we’ll work out the sizes for you; if anything’s unclear we’ll ask you to tape-measure or book a visit.
Can you work out my door size from a photo?
Yes. Send us a photo of your doorway with our A4 sheet and we’ll work out the sizes for you; if anything’s unclear we’ll ask you to tape-measure or book a visit. Your fitter checks every size on site before we order.
What is the difference between unfinished, primed and prefinished doors?
Unfinished doors are bare timber or veneer and must be sealed, painted or oiled. Primed doors have a base coat ready for painting but still need top coats. Prefinished doors are finished in the factory and ready to use once fitted.
How many hinges does a door need?
Your handle pack typically includes three heavy-duty hinges. Heavier or solid-core doors may need extra 4-inch hinges – we match these for you with your handle, and we confirm against the manufacturer’s instructions.
Where do your door prices come from?
Every price we show is a fully fitted price for that door – the door, handles, latch, hinges and fitting together. Prices are checked on the date shown on each door and are rechecked when you book. Anything that needs assessment is confirmed before we fit.
Can I save my project and come back later?
Yes. Your project is saved automatically in your browser. You can also save it to our system and get a private link to reopen it on another device.
Do I need an account?
Not to look around. You can browse every door, price and handle, choose your doors and measure without one – your choices are kept on this device. You open a free account (just your first name and email) when you’re ready to submit for your price or to book, and everything you’ve chosen is added to it so you can carry on from any device.